USA delivery
Shipping method
We offer free shipping on all orders over $200 in the U.S.
At the moment we have the following shipping option available in the U.S.
Standard - Delivery in 3 to 5 Business Days via UPS/USPS
Please expect a processing time of 1-2 business days for orders placed with standard shipping.
Shipment tracking
You can track your order via the Shipment Notification emails, Order Confirmation Page or the Account section on thekeepstyle.com
If tracking information on the shipping carrier page for your order is not showing activity/movement for more than 5 business days, please contact Customer Service
Lost or stolen packages
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact Customer Service for assistance.
Please note, we are not liable for missing packages marked delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly.
If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate.
Can I change address information on my current order?
All orders begin processing as soon as submitted and typically cannot be stopped or changed. However, once your order has shipped, if you need to edit or correct any address information, we recommend reaching out directly to the shipping carrier. Please note that modifying addresses or shipping methods can significantly impact the delivery processing time(s) and may incur fees, which are paid by the customer directly to the carrier.