Ordering & payment
Order processing
Order processing takes 1-2 business days after the order is placed on the website. Working days are from Monday to Friday, excluding public holidays and other non-working days
Please note, that we're unable to cancel an order once it has left our warehouse
Pre orders
Items available for pre-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment will be captured up front. If you wish to cancel your order before the ship date, you may do so by contacting Customer Service.
If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s)are received.
We are not able to split orders and ship available items first. If you wish to purchase pre-order items and available items together, we recommend placing a separate orders for each.
Order tracking
Once your order has been shipped, you will receive an email notification containing the shipment tracking information
You may track your order on Track your order page in Customer Service Menu
Payment options
Credit Cards
We accept Visa, MasterCard, American Express, and Discover cards. Payment is taken once your order has been placed.
PayPal
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to thekeepstyle.com
Updating orders
Orders cannot be changed or updated once they are placed as they immediately start processing.
If you'd like to add another item to your order, please place a new order for the item.